Many of today’s organizations are shifting to managed services models which allows them to leverage advanced professional services, up-to-date security intel, mobile networking, and the most robust equipment without a major capital outlay. 
As an experienced technology partner, NorthState Technology Solutions provides 24x7x365 proactive managed services:
  • Monitoring and management to support high performance and availability
  • Real-time troubleshooting and preventative maintenance
  • Monitoring of network and security equipment
  • Supported by three 2N+1 SSAE 16 certified state-of-the art data centers
  • Leading security partners to provide world-leading hosting and security technologies
  • 24x7 Help Desk and Service Desk Portal
  • Hardware/Software break/fix
  • Quarterly Review Capacity Planning Data and Recommendations
  • Topology, SLA, QoS, Bandwith, Availability, and Configuration Monitoring and Reporting

MANAGED INFRASTRUCTURE AND CLOUD SERVICES

NorthState offers a comprehensive suite of solutions to help you manage your infrastructure and your journey to hybrid and public cloud.

These services include:
  • Routing, switching, and wireless mobility
  • Dedicated & Multi-Tenant Server Platforms
  • Storage solutions
  • Virtualization
  • Collaboration architectures (on-premise)
  • Help Desk
  • Troubleshooting and Problem Resolution
  • Quarterly Service Review
  • Operational Reports (Incident Details, Telemetry Information, Recommendations)

MANAGED SECURITY SERVICES

NorthState offers a Security Everywhere architecture aligned with the National Institute of Standards and Technology’s Identify-Protect-Detect-Respond-Recover framework. It is supported by the following managed security service offerings:
  • Firewall and VPN management
  • Intrusion detection and prevention
  • Application control and whitelisting
  • Security Information and Event Management (SIEM)
  • Security Information and Event Management as a Service (SIEMaaS)
  • Compliance as a Service (CaaS)

SIEMaaS

SIEMaaS provides 24x7 continuous monitoring to assure rapid response to indicators of compromise, enable visibility into security posture and controls, and support compliance audit requirements. NorthState thus reduces risk to an acceptable level and maintains that level of risk through a comprehensive detection and analysis lifecycle that assures:
  • Reduced impact to critical business functions and data
  • Rapid and actionable intelligence to help incident responders and IT operational teams manage and remediate security incidents
  • IT resources are freed to focus on strategic initiatives
  • Reduced costs associated with hiring, training, managing and retaining cybersecurity resources
  • More informed business decision-making

Multi-Cloud Exchange (MCX)

NorthState Multi-Cloud Exchange (MCX) enables businesses to better and more securely manage the interactions of users and apps across multiple cloud environments (public, private or hybrid). This ensures optimal connectivity, speed and agility while also mitigating security and downtime risks. learn more

Meraki as a Service (MaaS)

NorthState Meraki as a Service (MaaS) solution offers an enterprise-grade capability configured to meet the needs of your business. Hosted in the Cisco Meraki Cloud, our solution allows you to offer security, switching, and wireless networking as part of your digitization strategy. learn more

Unified Communications as a Service (UCaaS)

NorthState UCaaS (Unified Communications as a Service) enables enterprises to communicate more effectively with each other and customers. Collaborate from any screen at any location at any time. Our solution saves precious time, money and resources while improving your team’s productivity. learn more

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Who We Are

NorthState Technology Solutions provides technology assurance – secure, reliable technology that businesses can count on – with client specific IT and data center solutions. Supported by SSAE 16 audited state of the art data centers with hybrid and multi-cloud solution support, NorthState Technology Solutions offers a 24/7 support team to serve its clients. In order to enable businesses to stay ahead of the challenges associated with digital transformation, NorthState Technology Solutions offers secure IT, managed and professional services including: